Your humble host occasionally sells on eBay. Nothing pricey or specialist, just items we don't need or the result of clear-outs from the little Ps' bedrooms (the income from which they recycle to buy other stuff which will one day also end up on eBay, I expect). E.g., the last 5 items sold went for £10.50, £29.00, £4.99, £1.50 and £15.49.
In every listing, I ask postage which exactly matches the price charged to me of sending it according to the Royal Mail website, without any addition for the cost of jiffy bags, packaging or PayPal charges. The reason for this is that I balance my modest financial loss against the higher auction final value results I generally get.
So how the hell does this happen?
4.7 out of 5.0 for postage charges? And this is always the same, has been since the seller ratings system was first installed. The Royal Mail charge is clearly displayed on the package and exactly matches the amount I asked for. How can it possibly not be a 5.0 rating? Should it have been sent by carrier pigeon or me driving it there myself?
Some people really do expect the impossible of the world on a stick and a unicorn for Christmas, don't they?