We're used to some arms of the state at Puddlecote Inc, but then we're a private business so are a ripe target for
regulations, inspections, and
intransigent bureaucracy - all chargeable, of course - plus
taxes, and governments
using our money to bribe voters.
But those who follow me on social media might have seen that the state visited today under a different guise; that of confiscating a citizen's car for non-payment of road tax.
Now, we're used to jumping through an incredible number of state hoops on a daily basis. In fact, increasingly it's just about all we do, with actually developing the business and creating employment taking up a minority of our time after having satisfied the never-ending new regulations being applied (we've yet to see a single one repealed,
by the way, Dave, despite what you like to
grandstand to your pals in Davos).
So, despite a fleet of 70 vehicles of our own, a tow-truck turning up was something of a novelty as we are on the ball or we're finished. Today we saw first-hand that others experience far more trouble complying.
For background, we'd noticed one of our neighbours' cars - a nicely-kept 2001 4WD - had been clamped and found out that the owner had died before her road tax was due in November. But, since she was in council accommodation we were sure they would be organising her affairs.
Apparently not.
Our Fleet Manager was incensed that the late woman's car was to be confiscated and crushed so went out to let them know that she was dead, backed up by a couple of the home's residents. Surely a death would call the dogs off until the situation could be sorted out?
It made no impression, they had their work sheet and it had to be towed unless the back penalties of £260 were paid. So our guy came back in and we immediately authorised payment from our company card to stave them off.
The car was left alone and the clamp removed, with the tow truck driver advising us to
"get it SORNed quick, so we don't have to come back again". And this is where we came up against the other side of a state we're not used to dealing with in such circumstances - what a palaver!
Stupidly, we rang DVLA to explain to them that this vehicle was parked on private land but that the owner had died; that it was therefore quite obvious that this was eligible for a
SORN, so could they note that on their records.
"Do you have the V5 document?", they asked. We replied no, and that we had paid to preserve the late resident's car and were making enquiries as to their next of kin.
"Sorry, we can't do that then, because it would be an illegal submission.". Seriously.
So next call was to the council who housed her.
"Sorry", they said, but an individual's affairs were up to them to organise. We pointed out that the car was parked in their private car park and that she was in their care when she died, but that cut no ice either. But did they have contact details for the next of kin? No, they couldn't give us those because the warden at the home is responsible for that. So we asked for his details and rang there instead.
The first response once our FM explained the situation was for the warden to fiercely deny that he had reported the vehicle. Strange first response, we thought, but our FM soldiered on.
"Sorry", said the warden (we were starting to realise that the computer says no a lot for the public sector),
"I can't give you contact details because of data protection".
So, as things stood, we'd paid out £260 to save a vehicle from destruction which should have been the job of someone paid by our taxes to care for her, but after an hour had got absolutely nowhere in trying to avoid the same thing re-occurring.
The warden assured us that he would contact the family and get them to give us a call.
"Best I can do", he said.
Three hours later we did receive a call, and the daughter was gushing in gratitude for what we'd done. She thought that the car was safe because - get this - she'd been told by the Council that it was parked on private land so she wasn't required to do anything. Yes! One arm of the state was oblivious to the fact that another arm of the state had ordered that even if your vehicle has no engine and is parked in the middle of a privately-owned field, it still required SORN or else the DVLA will pinch it and crush the thing if need be.
It seems that - in the government's zeal to squeeze every last penny out of us citizens to pay for their ceaseless waste - they're even confusing their own public sector bodies with the avalanche of red tape. Fancy that!
The family are calling us tomorrow to organise something more permanent for the car and are extremely grateful that we stepped in to sort things out. But, as things stand, the state now has £260 in fines from a dead woman, caused by the incompetence of another branch of the state.
Where would we be without these oh-so-benevolent tax-funded folk, eh?