Rules is rules is rules.
Although he had two forms of identification both with pictures, the bank still required Valdez to give a thumbprint before it would cash the check.
But that was impossible, because Valdez was born without arms and wears prosthetic devices.
According to Valdez, when he gave the teller the check, she said "Obviously you can't give a thumbprint." But Valdez says the manager refused to cash the check unless he did